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New Terms of Use
The Subscription Term will automatically renew for successive Subscription Terms unless either party notifies the other at least 60 days prior to the end of the then-current Subscription Term that it has elected not to renew. Any renewed Subscription Term will be the same length as the preceding term or 12 months, whichever is greater. The fees for any renewed Subscription Term will be the same as those in effect at the end of the preceding Subscription Term, unless Siemens notifies Customer about different future fees at least 90 days prior to the end of the then-current Subscription Term.
The UCA (or any successor terms) available at Universal Customer Agreement (UCA) in the version that is current 60 days prior to the end of the then-current Subscription Term will apply for the following Subscription Term. However, if your subscription is governed by a master agreement that you have executed with Siemens, then that master agreement will continue to apply for any following Subscription Term, and auto-renewal terms for the subscription specified in that master agreement will prevail.
In all cases, instead of any previous versions of Supplemental Terms, the applicable Supplemental Terms available at Supplemental Terms in the version that is current 60 days prior to the end of the then-current Subscription Term will apply for the following Subscription Term.
Additional terms and conditions agreed upon in the initial order form (including product-specific terms), as well as agreed payment terms, will remain in effect for any following Subscription Term.
Manage MyMachines /Remote Package
Provided by SIEMENS
Faster problem solving through remote machine tool access.
The application Manage MyMachines /Remote Package allows you to establish a remote connection to your customer's machine tool.
Manage MyMachines /Remote Package features desktop sharing and control functionality, including file transfer and session recording which helps to speed up troubleshooting and resolve technical issues.
Offering Overview
| Fee | See Order1 | |
| Billing cycle | Full amount in advance | |
| The application subscription allows you access to the application Manage MyMachines/Remote Package for 1 Asset, including the Base Environment and Cloud Resources suitable to connect 1 Asset to the Platform. | ||
| Manage MyMachines /Remote Package application | ✔ | |
| Base Environment2 | ✔ | |
| Asset Attributes | 30 | |
| File Storage | 20 GB | |
| Subtenants | 10 | |
| Time Series Data Storage | 10 GB | |
| Time Series Data Ingest Rate | 0.2 KB/s | |
| Users | 10 | |
| Extension (for application and Industrial IoT Resources) | ||
| 1 additional Asset and Resources | 1 additional Asset and Resources | |
| Fee | See usage-based list3 | See usage-based list3 |
| Billing cycle | Monthly in arrears | Yearly in advance |
| This extension provides you with 1 additional Asset and contains the following additional Cloud Resources suitable to connect 1 additional Asset to the Platform. Assets connected in Asset Manager can be enabled to Manage MyMachines/Remote Package by using the Shopfloor Management Application available on your Launchpad. | ||
| Asset Attributes | 30 additional Asset Attributes | |
| File Storage | 20 GB additional File Storage | |
| Subtenants | 10 additional Subtenants | |
| Time Series Data Storage | 10 GB additional Time Series Data Storage | |
| Time Series Data Ingest Rate | 0.2 KB/s additional Time Series Ingest Rate | |
| Users | 10 additional Users | |
1Subscription-based pricing is set forth in the Order
2You can decide if a Base Environment shall be created and provisioned to you as part of your Manage MyMachines Package or if the Manage MyMachines Package (without a Base Environment) shall be added to an existing Account (Base Environment or Insights Hub Capability Package Account). A Package can only be added to an existing Account if the Account and Package are hosted in the same data center location. If you decide to add various Packages to one existing Account, please note the following: The Industrial IoT Resources included in the various Packages will be combined under one Account; it is your responsibility to allocate the Industrial IoT Resources to the various Packages according to your needs. The combination of Industrial IoT Resources under one Account may lead to technical limitations in their accessibility https://plm.sw.siemens.com/en-US/insights-hub/resources/product-sheets/.
3Usage-based fees are set forth in the Price List for Offerings with Usage-based Fees available at https://plm.sw.siemens.com/en-US/insights-hub/resources/product-sheets/.
Total: USD $2,107.80
Added to cart
- Full remote operation from HMI (SINUMERIK Operate)
- Data Exchange SINUMERIK - Operator PC
- Session recording plus automatic documentation of the remote session stored in Insights Hub
- Creation of tailor-made OEM service and maintenance quotations
Benefits
- Machine availability is improved because specialists can perform maintenance quickly through remote access
- Substantial cost savings per support/fault cause
- Measures performed are verified and traceable
- Session recordings available for training and liability reasons
- Decisive competitive advantages by excellent service
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