Pricing Model
Application subscription	SINUMERIK Service Assistance Package Basic
Fee	See Order¹
Billing cycle	Full amount in advance
SINUMERIK Service Assistance Package Basic contains access to the SINUMERIK Service Assistance application incl. Machine Transparency (for 1 Asset) and the following Cloud Resources suitable to onboard 1 SINUMERIK controller. In order to start monitoring an asset in Insights Hub using Asset Manager, a subscription to SINUMERIK Service Assistance Package Basic is required.
SINUMERIK Service Assistance application incl. Machine Transparency Module (w/o Machine Condition, Error Analysis)	✓
Base Environment²	✓
Subtenants	50
Users	100
Asset Attributes	100
File Storage	5 GB
Extension (for application)
	SINUMERIK Service Assistance Package
	Machine Transparency Extension
Fee	See usage-based list³
Billing cycle	Monthly in arrears
By activating the SINUMERIK Service Assistance Package Machine Transparency Extension, the automated acquisition of information on hardware components, licenses and software versions within the machine tool will be captured and presented in the SINUMERIK Service Assistance application.
This extension can only be activated within the SINUMERIK Service Assistance application.
SINUMERIK Service Assistance application:	✓
Module “Machine Transparency”	✓
Extension (for application)
	SINUMERIK Service Assistance Package
	Machine Condition Extension
Fee	See usage-based list³
Billing cycle	Monthly in arrears
By activating the SINUMERIK Service Assistance Package Machine Condition Extension, the cyclical acquisition of extended status data such as the SINUMERIK controller version will be presented. The number of axes, the machine access with information on the respective protection level via the control and drive technology and their targeted evaluation with the aid of intelligent analysis methods will be provided.
This extension can only be activated within the SINUMERIK Service Assistance application.
SINUMERIK Service Assistance application:	✓
Module “Machine Condition”	✓
Extension (for application)
	SINUMERIK Service Assistance Package
	Error Analysis Extension
Fee	See usage-based list³
Billing cycle	Monthly in arrears
By activating the SINUMERIK Service Assistance Package Error Analysis Extension, the detection and evaluation of fault conditions that occur on the machine tool with SINUMERIK controller will be presented. On the basis of the collected information, a data analysis can be performed to identify existing relationships between the disorders and faults that have occurred.
This extension can only be activated within the SINUMERIK Service Assistance application.
SINUMERIK Service Assistance application:	✓
Module “Error Analysis”	✓
Extension (for Cloud Resources)
	SINUMERIK Service Assistance Package
	Industrial Connectivity Asset Extension
Subscription
Fee	See order¹
Billing cycle	Full amount in advance
This extension contains the following additional Cloud Resources required to connect 1 additional SINUMERIK controller to SINUMERIK Service Assistance application via Industrial Connectivity Services (Brownfield Connectivity Gateway).
Users	100
Subtenants	10
Asset Attributes	100
Time Series Data Storage	10 GB
Time Series Data Ingest Rate	0.15 kB/s
Events	20,000
File Storage	5 GB
Extension (for Cloud Resources)
	SINUMERIK Service Assistance Package
	MMM Connectivity Asset Extension
Subscription
Fee	See order¹
Billing cycle	Full amount in advance
This extension contains the following additional Cloud Resources required to connect 1 additional SINUMERIK controller to SINUMERIK Service Assistance application via Manage MyMachines (MMM).
Asset Attributes	50
Users	100
Subtenants	10

¹⁾ Subscription-based pricing is set forth in the Order; ²⁾ You can decide if a Base Environment shall be created and provisioned to you as part of your SINUMERIK Service Assistance Package or if the SINUMERIK Service Assistance Package without a Base Environment shall be added to an existing Account. A Package can only be added to an existing Account if the Account and Package are hosted in the same data center location. If you decide to add various Packages to one existing Account, please note the following: The Cloud Resources included in the various Packages will be combined under one Account; it is your responsibility to allocate the Cloud Resources to the various Packages according to your needs, the combination of Cloud Resources under one Account may lead to technical limitations in their accessibility https://plm.sw.siemens.com/en-US/insights-hub/resources/product-sheets/;³⁾ Usage-based fees are set forth in the Price List for Offerings with Usage-based Fees available at https://plm.sw.siemens.com/en-US/insights-hub/resources/product-sheets/.