Remote Services

제공: SIEMENS

Remote Services application provides Industrial IoT capabilities for servicing machines from remote via Insights Hub.

Service and maintain devices via remote login; options add secure integration of apps and data across networks.

Service and maintain devices via remote login to reduce the need for onsite visits. Option packages add secure integration of apps and data across networks. These enable remote engineering and commissioning as well as devices reaching out to apps and data in other networks. All communication is encrypted via tunnels and subject to fine-grained access control.

Remote Services Remote Services Engineering Option Data & Server Option Remote Services Quota Upgrades for Service Assets, Service Data and Service Tunnels
Access the Remote Service application in your launchpad and get 1 Service Asset, 0.01 GB of monthly Service Data Transfer and 1 Service Tunnel

Provides remote engineering support capabilities. It enables the use of certain engineering tools procured and operated by you from remote, which may alleviate service and maintenance tasks such as commissioning or troubleshooting.

Route custom IP-based protocols from Service Assets in Device Networks to apps or data located in Service Networks.

Available via in-platform-purchase in Upgrade Tool in your Launchpad (powered by Siemens Xcelerator) on demand.


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총액: ₩2,889,945

( ₩240,829 /년(체험기간 이후) )
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Thank you for your interest in the MindSphere application Remote Services . A member of the team will get in touch with you shortly about your request.

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Key Features
  • Remote Login enables resolving incidents and guiding of machine operating personnel
  • Remote Engineering support enables using engineering tools from remote for fast commissioning and optimization
  • File Transfer enables for collecting logs  and distribution of software and updates
  • Extra security by aggregating service connections in secure tunnels and applying fine-grained access control
Benefits
  • Start fast via out-of-the-box Remote Service with on-demand secure communication infrastructure 
  • Use fast and easy self-setup providing access control for multi-partner service relations
  • Improve production performance by global cost-efficient fast remote service and engineering
  • Leverage ISO 27001 and IEC 62443-4-1 compliant Insights Hub and Industrial IoT and audit log for certification purposes
  • Extend business automation and service portfolio with apps from  the Siemens Industrial IoT ecosystem
  • Grow service capabilities and integrate own eco-system by versatile Remote Service communication